New Jersey consumers who have been cheated or scammed by a business will now find it easier than ever to file a complaint with the New Jersey Division of Consumer Affairs, thanks to today’s launch of the Division’s newly redesigned web site at www.NJConsumerAffairs.gov.
Complaints against businesses now can be submitted via the internet by filling out an online form on the Division’s new and improved web site. The new web site also enables the 750,000 professionals and businesses which are licensed or certified by the Division’s professional licensing boards to more easily obtain the licensing and regulatory information they need.
“In keeping with our initiatives to fight consumer fraud, we’re making it easier for consumers to file complaints – and for all members of the public to find the information they need to ensure a fair and honest marketplace in New Jersey,” Division of Consumer Affairs Acting Director Steve Lee said. “We’re also providing better service to our licensees through this improved web site.”
New features of the website include:
- Redesign of web site layout for ease of use, more appealing appearance
- Improved search engine functionality across units of the Division
- More intuitive layout for better online access to services of the Division (filing complaints, applying for licensure or renewal, verifying a license or registration)
- Formatting for use on various mobile devices, including smartphones and tablets
Consumers who believe they have been cheated or scammed by a business, or suspect any other form of marketplace abuse, can file a complaint with the New Jersey Division of Consumer Affairs by visiting its web site or by calling 1-800-242-5846 (toll free within New Jersey) or 973-504-6200.